Printer Jobs stay as “Sent to Printer”

I had an issue today where a printer would print but the print jobs would just continue to fill up the queue even after clearing them out.  I was running server 2008 R2 on this print server so  the first thing I tried was the hotfix from here https://support.microsoft.com/en-us/kb/2906850.  This applies to Windows 7 and 2008 R2.   I wondered if it wouldn’t fix the issue as it has to do with deny permissions on manage documents.  I also found a technet issue  that referenced that if creator owner rights to manage documents are removed printer issues could occur.  Turned out that wasn’t the issue either as Creator Owner were right where they should be.  One user in the same forum referenced that his issue was caused by a WSD port being configured for the printer instead of TCP/IP.  Sure enough adding the proper TCP/IP port solved the issue.  WSD ports are great for home and small environments but I don’t really trust them in an enterprise environment

.  capture

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s